Frequently Asked Questions

FAQs about Active Electrical

  • Who owns and operates Active Electrical in the Southern Highlands?

    Active Electrical is a family-owned local business proudly serving the Southern Highlands and nearby areas including Bowral, Mittagong, Moss Vale, Bundanoon and Robertson.

  • How long has Active Electrical been servicing the Southern Highlands community?

    We've been trusted by residents and businesses across the Southern Highlands for over a decade, providing reliable and professional electrical services tailored to our local community.

  • Why do locals in the Southern Highlands choose Active Electrical?

    Homeowners and businesses choose us because we are local, community-minded, and deliver top-quality electrical work with genuine customer care.

  • What services does Active Electrical provide in the Southern Highlands?

    We handle everything from new installations and rewiring to lighting, power, ceiling fans, fire protection, safety switches, renovations and EV charger installations across the Southern Highlands.

  • Do you offer emergency electrical services in the Southern Highlands?

    Yes, we provide 24/7 emergency callouts for residents and businesses across Bowral, Mittagong, Moss Vale, Bundanoon and surrounding areas.

  • Are your services available for both homes and businesses in the Southern Highlands?

    Absolutely, we are trusted by homeowners, builders, real estate agents, and local businesses for reliable residential, commercial and industrial electrical services.

  • Is Active Electrical licensed and insured in New South Wales?

    Yes, we are fully licensed, insured and compliant with NSW electrical regulations, giving our customers complete peace of mind.

  • Do you guarantee your work for customers in the Southern Highlands?

    We stand behind every job with workmanship guarantees, ensuring all electrical work meets Australian Standards and local compliance.

  • How do I know Active Electrical is trustworthy?

    Our reputation speaks for itself, with strong word-of-mouth referrals and 5-star reviews from happy customers throughout the Southern Highlands.

  • How much does it cost to hire Active Electrical in the Southern Highlands?

    Our pricing is transparent and competitive. You can get a general guide of our cost of services by looking through the services on our website.

  • Do you offer free quotes for locals in the Southern Highlands?

    Yes, we provide free, no-obligation quotes for homeowners and businesses across Bowral, Mittagong, Moss Vale and nearby areas.

  • Are there call-out fees for after-hours service in the Southern Highlands?

    After-hours and emergency callouts may attract a small fee, which we will always confirm upfront so there are no surprises.

  • Does Active Electrical support the Southern Highlands community?

    Yes, we proudly support local schools, sporting clubs and community events throughout the Southern Highlands region.

  • Do you hire local tradespeople in the Southern Highlands?

    We believe in supporting the local economy by employing skilled electricians who live right here in the Southern Highlands.

  • What areas around the Southern Highlands do you service?

    We cover the entire Southern Highlands, including Bowral, Mittagong, Moss Vale, Bundanoon, Robertson and surrounding rural areas.

  • How quickly can you respond to a job in the Southern Highlands?

    Most local jobs are attended within 24 hours, and emergency callouts are prioritised for same-day service.

  • How do customers in the Southern Highlands contact you?

    You can reach us on0411 603 638or through our online contact form to book electrical services quickly and easily.

  • Does Active Electrical use eco-friendly practices in the Southern Highlands?

    Yes, we use energy-efficient lighting, modern wiring systems and sustainable materials whenever possible to reduce environmental impact.

  • Are your electrical services up to date with the latest technology?

    Definitely, we stay current with emerging electrical technologies, including smart home automation and EV charging systems, to better serve our Southern Highlands clients.

  • Can Active Electrical help make my home more energy efficient?

    Absolutely. We can recommend and install LED lighting, solar-compatible wiring and energy-saving systems tailored to your home in the Southern Highlands.

Real Local Customer Reviews

Five black stars in a row.

James from Active Electrical is very easy to deal with, super polite and goes the extra mile. Did absolute stellar work in many areas of my house in the Southern Highlands. James is the real deal, takes pride in his work and loves his craft.

Five black stars in a row, likely indicating a rating or review.

James and his team are always responsive and perform the job quickly and effectively - I highly recommend using Active Electrical in the Southern Highlands.

Five black stars in a row.

An exceptional electrician. Saved us when we were in a bind, after hours. Extremely knowledgeable, well-presented and well spoken. Thanks Active Electrical.

Five black stars in a row, indicating a rating or score.

James and Peta are an awesome team running Active Electrical. Their work is above standard, always on time and a pleasure to deal with. Also reasonable pricing! Best electrician in the Southern Highlands.